Where to find your order number

You can find your order number in your confirmation email. However, you can also locate order numbers within the app and through our website. See how below:

On iPhone, iPad, and Android phones and tablets

-Open the app and check you’re signed in

-On the homescreen, tap on your order

-The number will appear above the picture of your order, beneath the recipients name

On touchnote.com

-Click ‘sign in’

-In your order history, your order number will be displayed above the picture of your order


Need some help? Our 24 hour support team are available at help@touchnote.com!

 

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